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How buying works

Everything you need to know before you buy preowned fashion on Fashuki.

1. Find an item

Use search and filters, then review every photograph, the description, size, measurements, condition, seller type, delivery estimate, and return terms.

2. Ask before you buy

If something is unclear, message the seller through Fashuki. Keep your communication and payment on the platform.

3. Pay securely

At checkout you will see the item price and every applicable delivery, platform, tax, and payment charge before confirming.

4. Follow delivery

Track the order from your account and inspect the parcel promptly when it arrives.

5. Confirm or report

If all is well, confirm receipt where available. If the item is not delivered, damaged, counterfeit, incomplete, or materially not as described, report it through the order within [INSERT REPORTING WINDOW].

Selling instead?

See the seller journey, fees, and what happens after a sale.