Payments, Fees, Seller Balance and Withdrawals Policy

Version: 1.0 · Effective date: [INSERT EFFECTIVE DATE] · Last updated: 25 October 2026 · Contact: hello@fashuki.com

1. Accepted payments

Fashuki accepts only the payment methods displayed at checkout and processed by [CONFIRM PAYMENT SERVICE PROVIDER]. Payment method availability may depend on the order, device, issuer, and location. Do not send payment directly to a seller.

2. Authorisation and order confirmation

An order is not confirmed until payment is authorised and the platform issues confirmation. The provider or Fashuki may decline, reverse, or request verification for a payment to prevent fraud, comply with law, correct an error, or follow issuer instructions.

3. Buyer charges

The buyer pays the item price, disclosed delivery charge, applicable taxes, and [INSERT BUYER PROTECTION FEE OR STATE NONE]. Every amount is shown in AED before the buyer confirms payment. No unannounced payment or logistics fee may be added later.

4. Seller commission

Fashuki charges the seller [INSERT COMMISSION RATE, CALCULATION BASIS, MINIMUM, AND VAT TREATMENT]. The listing flow and seller dashboard show the expected deduction and estimated seller proceeds before publication and sale.

5. Seller balance

The seller balance is an accounting display of transaction amounts, deductions, reserves, refunds, chargebacks, and eligible proceeds. It is not a bank account, deposit account, stored value account, or investment. Funds are processed and settled using approved payment providers. No interest is paid.

6. Payout eligibility

Proceeds normally become eligible [INSERT PAYOUT HOLD PERIOD] after confirmed delivery or buyer acceptance, provided that no issue, return, chargeback, fraud review, legal hold, or verification requirement is open. A delivery scan alone does not prevent a valid claim.

7. Withdrawals

The minimum withdrawal is [INSERT MINIMUM WITHDRAWAL OR NO MINIMUM]. Available methods are [INSERT WITHDRAWAL METHODS]. The seller must use an account held in the verified seller’s name. Provider and bank processing usually takes [INSERT PROCESSING TIME]. Any withdrawal charge will be disclosed before confirmation.

8. Holds, reserves, offsets, and negative balances

Fashuki may place a proportionate hold or reserve, delay payout, or offset amounts where reasonably necessary for a dispute, refund, chargeback, fraud, counterfeit concern, unlawful activity, payment provider instruction, sanctions screening, tax or court requirement, duplicate payment, or seller debt. We will provide an explanation where legally and operationally possible.

A seller must repay a negative balance. Fashuki may deduct it from future proceeds or use another lawful recovery method after notice.

9. Refunds and chargebacks

Approved refunds are sent to the original method where possible. A chargeback is handled under card network and provider rules. Sellers must provide evidence promptly. Fashuki may debit the order amount, fees, chargeback costs where contractually and legally permitted, and related adjustments from the seller balance.

10. Payout verification and tax

Before withdrawal, Fashuki or its provider may verify identity, address, bank details, business status, beneficial ownership, tax information, and source of goods. Sellers are responsible for obtaining tax advice and meeting their VAT and other obligations. Fashuki may report or withhold information or amounts where law requires.

11. Errors and support

Report an incorrect charge or payout through the order or to hello@fashuki.com within [INSERT STATEMENT QUERY PERIOD]. Include the transaction reference and supporting evidence. This notice period does not remove mandatory legal rights.

Change log

Other Fashuki policies

• Terms of Use
• Seller Terms
• Buyer Protection, Returns and Refunds
• Shipping and Delivery
• Privacy Policy
• Cookie Policy
• Prohibited Items and Catalogue Rules
• Community Standards
• Intellectual Property and Counterfeit
• Complaints and Contact
• Business Seller Standards